Academic Support Services

Academic Success Center

The Academic Success Center ensures that students achieve educational, career, and personal goals through the full range of institutional and community resources. Specifically, the program provides transition-tocollege and orientation programs, advising, and academic skills training to the student population through several programs:

Workshops and programs target diverse audiences, covering fundamental skills topics that are essential ingredients for academic excellence. The collaborative efforts of various departments bring programming to students in their classrooms, in residence halls, and in the Academic Success Center. Contact the Academic Success Center at (317) 788-6153 for further information or visit the Web site at http://asc.uindy.edu

The BUILD Program

Baccalaureate for University of Indianapolis Learning Disabled (BUILD) is an intensive support program for students classified or classifiable as learning disabled. The program offers such help as individualized tutoring, appropriate testing accommodations, and assistance with scheduling, papers, and assignments. Word processors are available, as are taped textbooks, speech-compressed tape recorders and players, computers, and various adaptive technology. Students are required to attend a minimum of two hours per week in tutoring sessions, but additional tutoring is available on request. The fee for all services in the program is available in the Accounting Office. This fee qualifies as auxiliary in most cases. The goal of the BUILD program is to help students reach their potential and to earn a baccalaureate or associate degree. Contact the program.

Information Systems Division

The Information Systems Division provides leadership, development, and support for Administrative Computing, Client Services, Library Services, Instructional Technologies, Media Services, Network and Systems Administration, Web Services, and Telecommunications at the University of Indianapolis. Information Systems furnishes the campus with effective and efficient information technology through collaborative partnerships with the campus community and the educational community. The division of Information Systems is committed to facilitating the appropriate use of information systems and technology in learning and enterprise environments through personal and professional means.

Information System Departments

Administrative Computing Services

Administrative Computing Services provides software services and support for the University's core administrative and business processes: recruiting, admissions, registration, records, grading, financial aid, billing, financial accounting, human resources/payroll alumni/development, scheduling, and reporting. Web access is available for students to view their schedules and grades, summary billing information, make online tuition payments, and more. Web access is also available for faculty to view class lists, enter grades, and advise students. In addition, our alumni online community, Alumni Central, provides many services for alumni via the Web.

Client Services

Client Services is the division of Information Systems that is responsible for desktop computer support for the University community. Client Services strives, through effective communication and project management, to provide proactive support and technological direction to the campus community. Desktop support includes all faculty, staff, and lab computers, printers, and other peripherals owned by the University of Indianapolis. Limited support is provided for student-owned hardware and software.

The services offered by Client Services can be broken down into six categories: Help Desk, Residential Networking, computing labs, special projects, acquisitions, and communications. The Help Desk provides campus-wide desktop support. Client services assists students in obtaining a connection to the campus network. Wired and wireless connections are supported; however, personal wireless access points are prohibited. The University of Indianapolis offers discounted Microsoft and virus scanning software to all students. Contact the Help Desk for information (788-6145). Client Services also supports all teaching and departmental labs on campus.

Krannert Memorial Library

Krannert Memorial Library is the University's information resources and research center. It holds more than 155,000 books, 31,000 bound periodicals, and 4,000 audiovisual media items, and has more than 1,000 active periodical subscriptions. The library provides access to many electronic databases in addition to its numerous print and media materials. Old and rare books are housed in the Fouts Rare Books Room. All print and nonprint materials in the library are accessible through the Web-based catalog system on or off campus; efficient circulation of materials is by University identification cards. Librarians are available to assist students with their information and research needs and to provide instruction in the use of either printed or electronic resources. The Frederick D. Hill Archives houses historical materials related to the University and other collections.

Media Services

Media Services is responsible for instructional technology support on the University of Indianapolis campus. Located in the Krannert Memorial Library, the facility serves the media needs of the students, faculty, and staff. The department manages and circulates an inventory of more than 850 pieces of audiovisual and computer equipment for use in classroom instruction and presentation. Media Services oversees the University's technology-equipped iClassrooms, distance learning facilities, satellite downlink services, and campus-wide video distribution hub. In-house facilities are provided for the development of electronic media materials at computer-based Creation Stations. A fully equipped Learning Support Center is provided for on-site materials usage.

Network and Systems Services

Network and Systems Services maintains the information technology infrastructure on campus. This includes maintaining the Linux servers that support e-mail, Web access, the campus intranet, personal and shared file storage, and various online databases. The department maintains the campus-wide network, which consists of Ethernet over fiber optics between buildings and category five copper to the desktops within buildings. Wired and wireless network connectivity is available in all classrooms, residence halls, computer labs, offices, and public access spaces, including the Krannert Memorial Library and Schwitzer Student Center. In addition to wireless, each residence hall room is equipped with two wired network connections. The department is also responsible for managing the University's connectivity to the Internet.

The Center for Instructional Technologies

The Center for Instructional Technologies provides training and support for the University community in the use of instructional technologies and coordinates distance-learning initiatives. The center supports faculty in the development and pedagogical use of instructional technologies and students in their use of these technologies. The center provides workshops that support faculty in their effective use of technology and pedagogy strategies. The center provides resources for the design and development of various instructional technologies available to integrate technology into the classroom to support learning (PowerPoint, Web-based delivery, CD-ROM/DVD delivery, video conferencing, etc.). The center oversees all technology- related training and assists with providing the necessary resources to promote best practices in the use of technology to enhance learning.

Telecom Services

Telecom Services supports the telephone and voice-mail needs of the University. It oversees the Information Center and staffs the campus switchboard. The office coordinates the installation, relocation, and maintenance of phone lines in faculty and staff offices and in residential living environments.

Web Services

Web Services is responsible for the oversight, development, and maintenance of the University of Indianapolis enterprise Web site. With a department or unit representative, Web Services presents a dynamic and professional Web site, including both the campus portal (MyUIndy) and public Web sites, to the campus community and the community at large. Web Services also assists units with the development of Web solutions for conducting University business more efficiently and effectively as well as developing an online relationship with students, employees, prospects, alumni, friends, and community members.

Students with Disabilities

The University of Indianapolis provides students with the opportunity to reach their academic potential. Of the many qualified individuals who come to the University each year, some have disabilities. In accordance with the Americans with Disabilities Act, accommodations must be made to ensure that students with disabilities have equal access to the same educational programs and cocurricular activities as other students. The University is committed to creating an atmosphere in which students with disabilities are free to develop their talents.

Reasonable accommodations will be made on an individual basis. It is the responsibility of persons with disabilities to seek available assistance and establish their needs. Any student with a disability who requires assistance or accommodations from the University of Indianapol

Writing Lab

The Writing Lab, located in Krannert Memorial Library, provides skilled consultation to University of Indianapolis students at any stage of the writing process. Students can receive this consultation on various aspects of writing, including topic search, thesis development, organization, documentation styles (APA, MLA, etc.), grammar, and mechanics. The Writing Lab is staffed by faculty members and student tutors who are skilled judges of writing effectiveness. They provide a trained audience for writers of short essays, research papers, and job application letters. The lab also has a small library of reference books and handbooks on writing, some of which may be borrowed by lab clients. In addition, students can learn how to use the lab computers to write and revise their papers and to search for electronic sources. No fee is charged for Writing Lab services.